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AI Booking Assistant for Sports Medicine Clinics
AI-Powered100+ Languages5-Min Setup

Turn Urgent Injury Calls Into Booked Appointments Instantly

Hey Mag's AI assistant handles after-hours injury assessments, schedules multi-week rehab programs, and pre-qualifies insurance coverage so your sports medicine clinic never misses a booking opportunity.

The Challenges Sports Medicine Clinics Face Every Day

Sound familiar? Hey Mag solves these automatically.

1

Missing Critical Same-Day Injury Bookings

Athletes need immediate attention for injuries, but your front desk can't answer calls during treatments. Weekend injuries go to competitors or emergency rooms instead of your clinic.

67% of sports injuries occur outside business hours

2

Complex Rehab Scheduling Creates Bottlenecks

Physical therapy protocols require 6-12 week appointment series, but manual scheduling takes forever. Patients drop out when booking their next session becomes a hassle.

28% of PT patients abandon treatment due to scheduling friction

3

Insurance Pre-Authorization Delays Treatment

Staff spend hours on insurance verification calls while injured athletes wait for approval. Treatment delays worsen outcomes and frustrate patients eager to return to their sport.

Average insurance verification takes 3-5 business days

Built for Sports Medicine Clinics

Everything you need to automate customer communication and booking.

Emergency Slot Detection

Instantly identifies and books same-day openings for acute injuries, ensuring urgent cases get immediate care.

Rehab Series Automation

Automatically schedules entire physical therapy protocols with proper spacing and progression tracking.

Insurance Pre-Qualification

Collects and verifies coverage details upfront, streamlining authorization and reducing billing surprises.

Injury Triage Guidance

Asks targeted questions to assess injury severity and directs patients to appropriate care levels.

How It Works

Set up in 5 minutes. No technical skills required.

1

Connect & Train

Integrate with your practice management system and train the AI on your injury protocols, rehab programs, and insurance requirements.

2

Customers Message You

Injured athletes describe their symptoms via text, website chat, or social media - even at midnight or weekends.

3

You Stay in Control

Review and approve all bookings while the AI handles scheduling, insurance checks, and follow-up appointment series.

43% of injury calls occur outside business hours
after_hours_inquiries
31% of patients don't complete rehab programs
treatment_abandonment
22% average no-show rate
missed_appointment_rate

What Sports Medicine Clinics Use Hey Mag For

Weekend warrior with acute ankle sprain needs Monday morning evaluation
High school athlete requiring 8-week ACL rehab protocol scheduling
Runner with chronic pain needs insurance pre-auth for MRI and treatment

Frequently Asked Questions

How does the AI assess injury severity for urgent cases?
The AI uses evidence-based screening questions to evaluate pain levels, mechanism of injury, and red flag symptoms. It can differentiate between conditions needing same-day attention versus routine appointments. Serious cases are flagged for immediate clinical review.
Can it handle complex rehab scheduling across multiple providers?
Yes, the system coordinates appointments between physicians, physical therapists, and specialists. It understands treatment progressions and automatically books follow-up phases based on your clinical protocols.
What insurance information does it collect upfront?
The AI gathers insurance carrier, policy numbers, referral requirements, and prior authorization needs. It cross-references your contracted payers and alerts patients about coverage limitations before their visit.
How quickly can patients get urgent injury appointments?
The system scans your schedule in real-time and can identify same-day openings within seconds. It prioritizes acute injuries and can even suggest optimal time slots based on injury type and required assessment time.
Does it integrate with existing EMR and billing systems?
Hey Mag connects with major practice management platforms used by sports medicine clinics. Patient data, appointment details, and insurance information sync directly to reduce duplicate entry and ensure billing accuracy.

Start Capturing Every Injury Booking Today

Join sports medicine clinics reducing missed appointments by 45% with 24/7 AI booking.