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AI Booking Assistant for Acupuncturists
AI-Powered100+ Languages5-Min Setup

Your AI Assistant for Traditional Chinese Medicine Practice

Automate treatment course scheduling, herbal medicine reminders, and patient education so you can focus on healing. Available 24/7 to handle patient questions and bookings.

The Challenges Acupuncturists Face Every Day

Sound familiar? Hey Mag solves these automatically.

1

Managing Multi-Session Treatment Courses

Treatment courses for chronic conditions require 6-12 regular sessions, but coordinating these appointments manually creates scheduling conflicts and gaps in care. Patients often lose momentum when there are delays between sessions, reducing treatment effectiveness.

Treatment courses with consistent scheduling show 40% better outcomes

2

Patients Forget Herbal Medicine Refills

Custom herbal formulas need precise timing for refills, but patients frequently run out between appointments. This disrupts the healing process and forces emergency consultations that could have been prevented with proper reminder systems.

30% of patients miss optimal refill timing without reminders

3

Explaining TCM Concepts Takes Valuable Chair Time

New patients need education about qi, meridians, and how acupuncture works, but these explanations consume 15-20 minutes of each initial consultation. Repeat questions about treatment expectations and preparation further reduce actual treatment time.

Practitioners spend 25% of appointment time on basic education

Built for Acupuncturists

Everything you need to automate customer communication and booking.

Treatment Course Scheduling

Automatically schedules multi-session treatment plans with optimal spacing for conditions like chronic pain, fertility, or anxiety support.

Herbal Medicine Reminders

Sends timely refill notifications based on each patient's custom formula dosage and supply timeline.

TCM Education Automation

Explains acupuncture principles, needle sensations, and treatment expectations before patients arrive for their appointment.

First Visit Preparation

Guides new patients through intake preparation, what to wear, and pre-treatment dietary recommendations.

How It Works

Set up in 5 minutes. No technical skills required.

1

Connect & Train

Upload your treatment protocols, herbal formulas, and patient education materials. Train the AI on your specific TCM approach and practice policies.

2

Customers Message You

Patients text questions about treatments, request herbal refills, or book follow-up sessions directly through your practice number.

3

You Stay in Control

Review all bookings and herb orders before confirmation. Your AI handles routine questions while escalating complex cases to you.

90 minutes
Average time saved per day
45%
Herbal compliance improvement
78%
Patient retention with consistent scheduling

What Acupuncturists Use Hey Mag For

Fertility acupuncture patients booking their twice-weekly sessions automatically
Chronic pain patients receiving herb refill reminders for their custom formulas
New patients learning about cupping and gua sha before their combination treatment

Frequently Asked Questions

How often should I schedule acupuncture sessions for chronic conditions?
For chronic conditions, most patients benefit from 1-2 sessions per week for the first 4-6 weeks, then transitioning to weekly or bi-weekly maintenance sessions. The AI can automatically suggest optimal spacing based on your treatment protocols and patient progress.
Can patients order herbal medicine refills through the chatbot?
Yes, patients can request herbal refills based on their current prescriptions. The AI tracks dosage schedules and prompts for refills at the right time. You review and approve all orders before they're processed to ensure safety and accuracy.
How should patients prepare for their first acupuncture visit?
The AI guides new patients through pre-visit preparation including eating a light meal 2 hours before, wearing loose clothing, arriving with a list of medications and symptoms, and avoiding alcohol or caffeine on treatment day.
What happens if a patient asks complex TCM questions?
The AI handles common questions about needle sensations, treatment frequency, and basic TCM principles. Complex diagnostic questions or treatment modifications are automatically escalated to you for personal attention.
Can the system handle different acupuncture specialties?
Absolutely. Whether you specialize in fertility acupuncture, sports medicine, or cosmetic acupuncture, the AI learns your specific protocols and patient education materials to provide relevant, specialized responses.

Start Streamlining Your Acupuncture Practice Today

Join practitioners who've reduced scheduling time by 60% while improving patient compliance.