Sound familiar? Hey Mag solves these automatically.
Patients ignore emails and forget voicemails about their yearly eye exams. Without consistent follow-up, your practice loses revenue and patients risk undetected vision problems.
40% of patients skip annual eye exams
Staff spend hours daily processing lens orders, checking prescriptions, and coordinating with suppliers. Meanwhile, patients wait days for responses and often order elsewhere.
Average 2-3 day response time for lens orders
Emergency visits and urgent requests disrupt your carefully planned schedule. Patients become frustrated with long waits while your team scrambles to manage expectations.
25% of optometry visits are unplanned
Everything you need to automate customer communication and booking.
Automatically sends personalized reminders via text and chat, following up until patients book their yearly checkup.
Processes lens orders 24/7, verifies prescriptions, and coordinates with suppliers without staff intervention.
Keeps patients informed about delays and wait times, reducing lobby congestion and frustration.
Checks coverage details and benefits before appointments, preventing billing surprises and delays.
Set up in 5 minutes. No technical skills required.
Connect your practice management system and train the AI on your services, insurance plans, and contact lens inventory.
Patients text or message your practice for appointments, lens orders, or questions - day or night.
Review and approve all bookings and orders while the AI handles routine communications and follow-ups.