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AI Booking Assistant for Dermatologists
AI-Powered100+ Languages5-Min Setup

Turn Patient Questions Into Appointments While You Sleep

AI-powered booking assistant that screens skin concerns through photos, manages your waitlist, and automates treatment follow-ups so you can focus on patient care instead of scheduling chaos.

The Challenges Dermatologists Face Every Day

Sound familiar? Hey Mag solves these automatically.

1

Patients Wait Weeks for Simple Consultations

Your schedule is booked solid, but patients with urgent skin concerns can't wait 3-4 weeks for answers. They end up going to urgent care or competing practices instead of staying loyal to your expertise.

Average wait time for dermatology appointments is 32 days

2

Follow-up Appointments Fall Through the Cracks

Post-treatment check-ins and medication adjustments require timely follow-ups, but patients forget to book or your staff misses outreach. This leads to incomplete treatment cycles and reduced patient outcomes.

40% of dermatology patients miss recommended follow-up visits

3

Staff Overwhelmed with Basic Skin Questions

Your team spends hours answering routine questions about acne care, mole changes, and treatment side effects. This administrative burden prevents them from focusing on complex cases that need your expertise.

Dermatology practices receive 200+ patient inquiries weekly

Built for Dermatologists

Everything you need to automate customer communication and booking.

Intelligent Waitlist Management

Automatically prioritize urgent cases and fill last-minute cancellations with patients who need immediate care.

Secure Photo Pre-Screening

Patients upload skin photos for preliminary assessment, helping you prepare for consultations and identify urgent cases.

Treatment Follow-up Automation

Automated reminders for medication checks, progress photos, and follow-up appointments based on treatment protocols.

24/7 Patient Question Handling

Answer common questions about skincare routines, medication side effects, and post-procedure care around the clock.

How It Works

Set up in 5 minutes. No technical skills required.

1

Connect & Train

Upload your treatment protocols, common skin condition FAQs, and appointment preferences. Hey Mag learns your dermatology practice's specific approach to patient care and scheduling.

2

Customers Message You

Patients text photos of skin concerns, ask about treatments, or request appointments. The AI screens urgency levels and collects relevant medical history before booking.

3

You Stay in Control

Review pre-screened patient information, approve AI responses for medical questions, and focus your time on diagnosis and treatment rather than administrative tasks.

60%
Follow-up visit completion rate
200+
Patient inquiries handled weekly
32 days
Average dermatology appointment wait time

What Dermatologists Use Hey Mag For

Screen suspicious moles and rashes for appointment prioritization
Automate acne treatment follow-ups and medication adjustments
Manage cosmetic procedure consultations and pre-care instructions

Frequently Asked Questions

How secure is patient photo sharing through the chatbot?
All patient photos and medical information are encrypted end-to-end and stored on HIPAA-compliant servers. Photos are automatically deleted after your specified retention period, and patients receive confirmation of secure transmission. Only you and authorized staff can access submitted images.
Can the AI schedule different types of follow-up appointments?
Yes, the system can automatically schedule follow-ups based on treatment type - whether it's a 2-week acne medication check, 3-month mole monitoring, or 6-week post-procedure evaluation. You set the protocols, and the AI handles the scheduling and reminders.
How does it distinguish between cosmetic and medical appointments?
The AI asks screening questions to categorize concerns as medical (suspicious moles, rashes, infections) or cosmetic (botox, laser treatments, chemical peels). It then routes to appropriate appointment slots and applies your pricing structure automatically.
What happens if the AI can't answer a patient's question?
The chatbot escalates complex medical questions to your staff immediately via text or email. It never provides medical advice beyond your pre-approved responses and clearly states when patients need direct consultation for proper diagnosis.
Can patients book urgent same-day appointments for skin emergencies?
The AI can identify urgent keywords like 'painful,' 'spreading rash,' or 'changing mole' and immediately alert your staff while offering same-day or next-day emergency slots. It also provides interim care instructions while patients wait for their appointment.

Start Reducing Patient Wait Times This Week

Join 500+ healthcare providers using Hey Mag to streamline patient communication and booking.

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