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AI Booking Assistant for Med Spas
AI-Powered100+ Languages5-Min Setup

Never Miss Another Treatment Prep or Follow-Up Again

Your AI assistant handles pre-treatment instructions, post-care check-ins, and package rebooking so you can focus on delivering exceptional aesthetic results.

The Challenges Med Spas Face Every Day

Sound familiar? Hey Mag solves these automatically.

1

Expensive Treatments Wasted on Unprepared Clients

Clients show up having used retinoids before chemical peels or consumed alcohol before Botox, forcing you to reschedule and lose revenue. Your treatment protocols require precise preparation that gets ignored.

30% of med spa appointments result in complications due to improper preparation

2

Post-Treatment Complications Go Unnoticed

Without proper follow-up, clients experience adverse reactions at home or don't follow aftercare instructions. By the time they contact you, minor issues have become major problems requiring additional treatments.

65% of treatment complications could be prevented with proper post-care monitoring

3

Package Clients Disappear After Initial Sessions

You sell expensive treatment packages but clients forget to book follow-up sessions. They lose momentum in their aesthetic journey and you lose thousands in pre-paid revenue while results suffer.

45% of med spa package revenue is lost to incomplete treatment series

Built for Med Spas

Everything you need to automate customer communication and booking.

Pre-Treatment Instruction Delivery

Automatically sends detailed prep instructions 48 hours before appointments with medication restrictions, skincare holds, and lifestyle modifications.

Post-Treatment Check-Ins

Monitors client recovery with scheduled follow-ups, tracks healing progress, and escalates concerns to your medical team immediately.

Package Tracking & Rebooking

Reminds clients of remaining sessions, suggests optimal timing for next treatments, and automatically books follow-up appointments.

Emergency Response Protocol

Recognizes urgent post-treatment concerns and immediately connects clients to your on-call medical staff for adverse reactions.

How It Works

Set up in 5 minutes. No technical skills required.

1

Connect & Train

Upload your treatment protocols, pre-care instructions, and post-treatment guidelines. Your AI learns your specific procedures and medical requirements.

2

Customers Message You

Clients receive automated prep instructions, post-care check-ins, and package reminders through text messages on your business number.

3

You Stay in Control

Review all bookings, monitor client responses, and receive immediate alerts for any medical concerns requiring your attention.

22%
No-Show Rate
68%
Client Retention Rate
$400-2000
Average Med Spa Treatment Value

What Med Spas Use Hey Mag For

Botox and filler preparation with medication restrictions
Chemical peel aftercare monitoring and sun protection reminders
Laser treatment package completion and maintenance scheduling

Frequently Asked Questions

How far in advance should pre-treatment instructions be sent?
Hey Mag automatically sends initial prep instructions 48 hours before appointments, with medication holds and skincare restrictions. Critical reminders like fasting requirements for sedation procedures are sent the night before. You can customize timing for each treatment type.
What if a client reports concerning symptoms during recovery?
The AI is trained on your post-treatment protocols and immediately escalates urgent symptoms to your medical team. For routine recovery questions, it provides your approved aftercare guidance while logging all interactions for your review.
Can clients set up payment plans for expensive treatment packages?
Yes, Hey Mag can collect payment preferences and connect clients to your preferred financing options like CareCredit or Cherry. It can also manage internal payment plans by sending automated reminders and processing scheduled payments through your existing merchant account.
How does package tracking work for multi-session treatments?
The system tracks each client's treatment history, remaining sessions, and optimal spacing between appointments. It automatically suggests booking windows based on your protocols and sends gentle reminders to maintain treatment momentum for best results.
Is the system HIPAA compliant for medical information?
Absolutely. Hey Mag meets all HIPAA requirements for handling protected health information. All client communications and medical data are encrypted and stored securely. You maintain full control over what information the AI can access and share.

Transform Your Med Spa Client Experience Today

Join leading aesthetic practices already reducing complications and maximizing package completion rates.