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AI Booking Assistant for Therapists & Counselors
AI-Powered100+ Languages5-Min Setup

Stop Losing Revenue to Last-Minute Cancellations and No-Shows

Our AI assistant handles client scheduling, enforces your cancellation policy, and manages intake paperwork so you can focus on providing quality care instead of administrative tasks.

The Challenges Therapists & Counselors Face Every Day

Sound familiar? Hey Mag solves these automatically.

1

Last-Minute Cancellations Hurt Your Income

Clients cancel with little notice, leaving gaps in your schedule that are impossible to fill. This unpredictable income makes it difficult to plan your practice and maintain financial stability.

Therapists lose 20-30% of potential revenue to cancellations and no-shows

2

Intake Paperwork Eats Into Session Time

New clients arrive without completed forms, forcing you to spend precious therapy time on administrative tasks. This reduces the quality of care you can provide and delays building therapeutic rapport.

15-20 minutes of first sessions are lost to incomplete paperwork

3

Constant Schedule Changes Create Chaos

Your availability shifts weekly based on client needs and personal commitments. Manually updating schedules across multiple platforms while fielding booking calls disrupts your focus on client care.

Solo practitioners spend 8-12 hours weekly on scheduling tasks

Built for Therapists & Counselors

Everything you need to automate customer communication and booking.

Automatic Cancellation Policy Enforcement

AI enforces your 24-hour cancellation policy and collects fees automatically, protecting your income from last-minute changes.

Smart Digital Intake Forms

Clients complete customized intake paperwork before their first session, ensuring you have all necessary information to maximize therapy time.

Real-Time Availability Sync

Your schedule updates instantly across all platforms when you make changes, preventing double-bookings and missed opportunities.

HIPAA-Compliant Client Communication

All client interactions are secure and compliant, with automatic appointment reminders and waitlist management.

How It Works

Set up in 5 minutes. No technical skills required.

1

Connect & Train

Link your calendar and customize your cancellation policy, intake forms, and availability preferences specific to your therapeutic practice.

2

Customers Message You

Clients text, call, or message through your website to book sessions, complete intake forms, or reschedule appointments.

3

You Stay in Control

Review and approve all bookings while the AI handles policy enforcement, reminders, and administrative follow-up automatically.

10+ hours
admin_time_weekly
15-20%
average_no_show_rate
25%
revenue_loss_percentage

What Therapists & Counselors Use Hey Mag For

Private practice therapists managing 20+ clients weekly with frequent schedule changes
Group practices needing consistent intake processes across multiple counselors
Specialized therapists (EMDR, couples therapy) requiring detailed pre-session questionnaires

Frequently Asked Questions

How do you ensure client confidentiality and HIPAA compliance?
All client communications are encrypted and stored securely. Our system is HIPAA-compliant and only collects scheduling and intake information you specify. No therapy session content or clinical notes are ever processed by our AI.
Can I customize the session reminder messages and timing?
Yes, you can personalize all automated messages including appointment confirmations, reminders, and cancellation notices. Set reminders for 24 hours, 2 hours, or any timeframe that works for your practice.
How does the waitlist feature work for new clients?
When you're fully booked, the AI automatically adds new clients to a waitlist and notifies them when openings become available. You can prioritize urgent cases or specific appointment types to ensure proper client care.
What happens if a client needs to discuss sensitive scheduling issues?
The AI recognizes when conversations require human attention and seamlessly transfers clients to you. It handles routine scheduling while ensuring you're available for sensitive or complex situations.
Can the system handle different session types and pricing?
Absolutely. Set up individual therapy, couples counseling, group sessions, and intake appointments with different durations and fees. The AI will present appropriate options based on the client's needs.

Start Protecting Your Income From Cancellations Today

Join therapists who've reduced no-shows by 60% and reclaimed hours of administrative time weekly.

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