Skip to main content
AI Booking Assistant for Plumbers
AI-Powered100+ Languages5-Min Setup

Never Miss Another Emergency Plumbing Call Again

AI booking assistant that responds instantly to urgent pipe bursts, clogs, and leaks while you're on another job. Capture every customer with 24/7 availability.

The Challenges Plumbers Face Every Day

Sound familiar? Hey Mag solves these automatically.

1

Emergency Calls Go to Voicemail

When pipes burst at midnight or toilets overflow on weekends, customers need immediate response. Missing these calls means losing high-value emergency work to competitors who answer first.

73% of emergency calls happen outside business hours

2

Phone Descriptions Lead to Wrong Estimates

Customers say 'small leak' but you arrive to find extensive water damage. Without seeing the actual problem, your quotes are often way off, leading to awkward price adjustments on-site.

62% of service calls exceed initial phone estimates

3

Quotes Disappear Into Thin Air

You spend time providing detailed estimates for bathroom remodels or water heater installations, then never hear back. Without systematic follow-up, potential jobs slip through the cracks.

45% of service quotes never receive follow-up

Built for Plumbers

Everything you need to automate customer communication and booking.

Emergency Priority Routing

Burst pipes and sewage backups get flagged and routed immediately while routine maintenance gets scheduled appropriately.

Photo-Based Job Assessment

Customers send photos of their plumbing issues so you can provide accurate quotes and bring the right parts.

Smart Quote Follow-ups

Automated reminders for bathroom remodels, water heater replacements, and other big jobs without being pushy.

Service Area Management

Automatically filters customers by location and routes emergency calls to the nearest available plumber on your team.

How It Works

Set up in 5 minutes. No technical skills required.

1

Connect & Train

Set your emergency vs routine pricing, service areas, and common plumbing solutions. The AI learns your business approach.

2

Customers Message You

Customers describe their plumbing emergency or send photos. AI handles initial triage and collects essential details.

3

You Stay in Control

Review and approve all bookings, quotes, and emergency dispatches. You focus on fixing pipes, AI handles the phone.

68%
missed_call_percentage
73%
after_hours_emergency_rate
$350
average_emergency_call_value

What Plumbers Use Hey Mag For

Burst pipe emergencies at 2 AM with instant response and ETA
Water heater replacement quotes with photos and detailed pricing
Bathroom remodel consultations with automated follow-up sequences

Frequently Asked Questions

How does emergency vs routine pricing work?
You set different rate structures for emergencies (burst pipes, sewage backups, no hot water) versus routine work (faucet repairs, maintenance). The AI automatically applies the right pricing based on urgency and timing.
Can I customize service areas for different team members?
Yes, you can set specific coverage zones for each plumber on your team. Emergency calls get routed to whoever can respond fastest in that area.
What warranty information can the chatbot provide?
The AI can explain your standard warranty terms for different types of work - like 1 year on installations, 90 days on repairs. It helps customers understand what's covered before booking.
Does this work for both residential and commercial clients?
Absolutely. You can set different response protocols for apartment building managers, restaurant owners, and homeowners based on the type of property and relationship.
How quickly can customers get emergency response?
The AI responds instantly to assess urgency and can immediately connect critical emergencies to your on-call phone while scheduling routine work for normal hours.

Start Capturing Every Plumbing Emergency Today

Join plumbers already using AI to never miss another high-value emergency call.