Your AI assistant handles diagnostic bookings, parts status updates, and service history questions 24/7, so you can focus on fixing cars instead of answering the same questions all day.
Sound familiar? Hey Mag solves these automatically.
Every diagnostic is different, but customers want exact timeframes upfront. You end up overestimating to be safe, or underestimating and dealing with frustrated customers when their car isn't ready. Phone calls interrupt actual repair work constantly.
Average shop receives 40+ scheduling calls per day
When that alternator is backordered for two weeks, customers find out the hard way. Poor communication about parts availability turns a simple repair into a customer service nightmare, leading to negative reviews and lost business.
67% of auto repair complaints involve poor communication
Customers call asking when they last changed their oil, what warranty they have on previous work, or what you recommended last visit. Digging through paper files or old computer records takes time away from billable hours.
Shops spend 2+ hours daily on service history lookups
Everything you need to automate customer communication and booking.
AI learns your typical diagnostic times by vehicle type and issue. Customers get realistic timeframes upfront, and you get properly spaced appointments.
Keep customers informed about parts delays, arrivals, and alternatives without lifting a finger. No more surprise phone calls about backorders.
Customers can check their maintenance history, warranty details, and previous recommendations through chat. Your AI knows their complete vehicle history.
Answer common questions about brake jobs, oil changes, and diagnostic fees automatically. Customers get answers immediately, even after hours.
Set up in 5 minutes. No technical skills required.
Upload your service menu, typical diagnostic times by vehicle type, parts suppliers, and common repair procedures. Your AI learns your shop's specific processes and pricing.
Customers text or chat about appointments, parts status, service history, or pricing questions. Your AI handles routine inquiries and books diagnostic appointments with proper time allocation.
Review bookings, approve complex repairs, and step in for technical questions. Your AI handles the routine stuff while you focus on the actual repair work that makes money.